Privacy Policy Breakdown for Ayuska Health Plus
1. Information We Collect
As a provider of nursing and caretaker services, we collect specific data to ensure the safety and health of our patients:
Identity Info: Name, Phone Number, and Address (for home visits).
Sensitive Data: Medical records, physical/mental health conditions, and history to provide accurate nursing care.
Financial Info: Bank or payment details for billing our services.
Demographics: Postcode and property details (area/location) to facilitate home-based healthcare.
2. Purpose of Data Usage
Service Delivery: Your address and phone number are shared with our assigned nursing staff/caretakers to facilitate home visits.
Personalization: Your medical history is used to customize the care plan provided by our health experts.
Communication: We use your email/phone to send service updates, health reports, and promotional wellness offers.
Quality Control: We may contact you for feedback to improve our nursing and physiotherapy standards.
3. Security and Disclosure
Strict Confidentiality: We do not sell or rent your personal health information.
Legal Compliance: Data may only be disclosed if required by Indian law (IT Act, 2000) or to protect the safety of a patient.
Security Measures: We use industry-standard measures to protect sensitive medical records from unauthorized access.
4. Your Rights
Retention: We keep your records as long as you use our services. You can request a copy of your data after providing identity proof.
Grievances: Any concerns regarding your data privacy can be addressed to our Grievance Officer, who is mandated to resolve issues within 30 days.
Governing Law
This policy is governed by the laws of India. Any disputes related to Ayuska Health Plus services will be subject to the exclusive jurisdiction of the Courts in Ahmedabad, Gujarat.